Who we are
Auto Glass World L.L.C. (“we,” “us”) replaces and repairs auto glass and calibrates ADAS cameras. We serve customers in Florida at their home or work. This policy covers this website and the services we provide through it.
Information we collect
We collect what you give us and what your browser shares with us.
- Quote and contact details. Your name, email, phone number, ZIP code, and state.
- Vehicle details. Make, model, year, and the glass that needs service.
- Insurance details. Your insurer, if you choose to share it. Please keep policy numbers out of the notes field.
- Messages and calls. What you send through the form, chat, text, or phone.
- Device data. IP address, browser type, pages visited, and cookie data.
How we use it
- To prepare your quote and confirm the glass and any ADAS calibration your vehicle needs.
- To book your appointment and contact you about it.
- To check coverage with your insurer and handle your claim when you ask us to.
- To answer your questions and improve our website and service.
- To meet legal and tax duties and protect against fraud.
Text messages
If you agree on the quote form, we may text you about your quote and appointment. Message and data rates may apply. Reply STOP to opt out or HELP for help. Our Text Message Terms give the full details.
Who we share it with
We share information only as needed to serve you. That includes service providers that host our site, send messages, schedule work, and run analytics. It includes insurers and claim administrators when you ask us to handle a claim. It also includes anyone the law requires us to tell.
[Confirm before publishing: We do not sell your personal information.]
Cookies and analytics
We use cookies and similar tools to keep the site working, measure traffic, and see which pages help. You can block or delete cookies in your browser settings. Some parts of the site may not work without them. [List analytics and ad tools in use]
How long we keep it
We keep your information as long as we need it to serve you, handle warranty claims, and meet legal duties. [Add retention period]
Your choices
You can ask to see, correct, or delete the information we hold about you. You can also stop text messages at any time by replying STOP. To make a request, call us at (941) 203-0139 or email [privacy email]. Some state laws give you extra rights. [Legal review: add state-specific rights]
Security
We use reasonable steps to protect your information. No website or system is fully secure, so we cannot promise absolute protection.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy. We will post the new version here and change the date at the top.
Contact us
Auto Glass World L.L.C.
Fort Myers and Polk County, Florida
Phone: (941) 203-0139
Email: [privacy email]
